Get in Touch With Us
If you have a question about how we review and rank US online casinos, spotted something that needs correcting, or want to share feedback on our content, this page explains how to reach us and what happens next.
How to Contact Us
Email is the most direct way to get a response from our editorial team. We read every message personally and aim to reply within two working days. Please write to us at [email protected].
To help us route your message quickly, let us know what it concerns in your subject line — for example, whether it is a factual correction, a question about a reviewed casino, or a partnership enquiry. The more context you include upfront, the faster we can get back to you.
What You Can Ask Us About
We welcome messages from readers, operators and anyone with a genuine interest in how this site works. Common reasons people get in touch include:
- Content questions — If something in our casino reviews or guides is unclear, ask us to explain. We cover topics like payout rates, bonus terms and US licensing, and we are happy to point you to the right section.
- Factual corrections — Online casino terms, offers and regulations change. If you have spotted information that looks out of date or inaccurate, please flag it. We take accuracy seriously and will review anything flagged promptly.
- Suggestions for coverage — Is there a casino, payment method or topic you would like to see covered? Reader input shapes our editorial calendar, and we do genuinely consider suggestions.
- Partnership and commercial enquiries — If you represent a licensed US-facing casino or a related business and want to understand how our review and listing process works, introduce yourself and describe what you have in mind. We do not sell rankings or editorial placement.
- Responsible gambling concerns — If you or someone close to you is finding gambling difficult to manage, please mention this in your message and we will direct you to appropriate support resources. You can also visit the National Council on Problem Gambling or call the confidential helpline on 1-800-522-4700 at any time.
What to Expect After You Write
Every message is read by a member of our team — not an automated system. We do not send generic auto-replies in place of a real answer. Our standard response window is two working days. During particularly busy periods this may extend slightly, but we will always follow up.
If your message concerns a factual error in a review, we will investigate it before responding. Where a correction is warranted, we will update the relevant page and note that a change was made.
A Word on How We Work
Online Casino Reviews covers real-money gambling options available to adults in the United States. Our editorial team researches and verifies the casinos listed on this site — we do not accept payment for favourable rankings, and commercial relationships between this site and casino operators do not determine position in our results. If you have questions about our methodology or how we handle commercial relationships, you are welcome to ask.
We also hold ourselves to the standards we recommend to readers: checking that casinos carry valid licences for the states they serve, that they use HTTPS encryption, and that bonus terms are clearly stated. If you believe a listing on this site falls short of those standards, tell us.
For a closer look at how we evaluate casinos and what criteria determine the ratings you see on this site, our best non-GamStop casinos guide explains the framework we apply across our reviews.
Responsible Gambling — Where to Find Help
We include this on every page because it matters. Online gambling is legal entertainment in certain US states, but it carries real financial risk. If gambling has stopped being enjoyable, is affecting your finances, or is causing stress in your relationships, help is available:
- National Problem Gambling Helpline: 1-800-522-4700 (call or text, available 24/7)
- National Council on Problem Gambling: ncpgambling.org
- Gamblers Anonymous: gamblersanonymous.org
- State self-exclusion programmes: Available through the regulated gaming authority in your state — ask us if you need help finding the right contact.
You can also use the responsible gambling tools offered directly by licensed casinos — deposit limits, session reminders and self-exclusion options are standard features at regulated sites. Set these before you play, not after.
A Note on Eligibility and Legal Use
This site is intended for adults aged 21 or older located in US states where online gambling is legally permitted. If you are unsure whether online casino play is lawful where you are physically located, check with your state's gaming regulator before depositing. Laws differ significantly by state, and physical presence within a licensed state — not just residency — is typically required to play legally at regulated sites.
We do not provide legal advice. If you have specific questions about gambling law in your state, a qualified legal professional is the right point of contact.
Thank You for Reading
Whether you have been visiting this site for years or found it for the first time today, we appreciate you taking the time to reach out. Honest reader feedback — including criticism — makes the site better, and we read all of it. We look forward to hearing from you.